Returns & Exchanges
At mōmi, we want you to love every piece you wear. If your purchase isn't quite right, you can return or exchange any unworn items with tags attached within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online portal and enter your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Once your request is approved, we will email you a prepaid shipping label to print and attach to your original packaging.
- 3.Drop Off Package
Securely seal your items and drop off the package at any authorized carrier location within 7 days of receiving your label.
- 4.Receive Your Refund
After our studio inspects the returned items, your refund will be processed back to your original payment method within 5-10 business days.
