Returns & Exchanges

At mōmi, we want you to love every piece you wear. If your purchase isn't quite right, you can return or exchange any unworn items with tags attached within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Return

    Visit our online portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Print Your Label

    Once your request is approved, we will email you a prepaid shipping label to print and attach to your original packaging.

  • 3.
    Drop Off Package

    Securely seal your items and drop off the package at any authorized carrier location within 7 days of receiving your label.

  • 4.
    Receive Your Refund

    After our studio inspects the returned items, your refund will be processed back to your original payment method within 5-10 business days.